Your AI-Powered Front Office, Available 24/7

Athelas Voice Agents handle appointment scheduling, call routing, and outbound reminders to improve patient experience, reduce staff workload, and increase operational efficiency.

Dark blue abstract background with flowing, textured wave-like patterns.

12.5%

Increase in new patient volume through after-hours coverage, dropped call reduction

$650K+

Annual cost savings as compared to traditional telephony stacks

60%

Higher patient satisfaction due to faster resolve times and triage

Documentation built for the growth of your practice.

A descriptive summary of the image

A descriptive summary of the image

Scheduling & Visit Management

Book, confirm, reschedule, or cancel visits using real-time EHR availability — no staff required.

A descriptive summary of the image

A descriptive summary of the image

Flexible Call Routing

Operate within your existing IVR or manage call flows end-to-end across departments and service lines.

A descriptive summary of the image

A descriptive summary of the image

Intelligent Triage

Rules-based logic determines when escalation to staff or a clinician is genuinely needed, so your team only gets pulled in when it matters.

A descriptive summary of the image

A descriptive summary of the image

Patient Intake

Collect personal, medical, and insurance details during live calls and trigger downstream actions automatically.

A descriptive summary of the image

A descriptive summary of the image

EHR Sync

Integrates with 69+ EHRs, including Epic, athenahealth, eClinicalWorks, Air, and MEDITECH, logging appointments and call outcomes without manual entry.

A descriptive summary of the image

A descriptive summary of the image

SMS Follow-Up & Reinforcement

After every call, Agents send confirmations, directions, prep instructions, or next steps via SMS automatically.

A descriptive summary of the image

A descriptive summary of the image

24/7 Coverage

Immediate, consistent responses during after-hours, peak demand, and overflow periods without adding headcount.

Your own AI call center, an intelligent front office.

Refill Medications

Listen to Andrew help an existing patient with their prescriptions.

Intake Caption

Hear Aria guide a new patient through providing their intake information.

Medical Emergency Caption

Andrew immediately routes the patient to a human or directs them to seek care.

Agents designed to understand the nuances of your business, deployed at scale.

Workflow-Aware Logic

Agents understand clinical nuance of surgery-specific FAQs.

Real-Time Execution

Tasks are completed instantly, reducing delays and bottlenecks.

Human-in-the-Loop Control

Teams can approve, override, or edit agent actions at any time.

Configurable Rules & Pathways

Agents adapt to your practice style, specialties, and operational needs.

Administrative Relief

Agents cut administrative tasks by 40–60 percent, absorbing the repetitive work that fills your team's day.

Automated Patient Outreach

Reminders and follow-ups happen without staff effort, driving down no-shows and missed appointments.

Clean Data

Accurate data and exact recordings at every audio touchpoint means fewer issues downstream.

Reclaimed Staff Hours

Time once spent on calls and paperwork goes back to clinicians, staff, and patient care every week.

Meaningful Work Restored

Agents handle the manual grind so your team can focus on the work that actually matters.